AI Problem Diagnostic Assistant

This AI-powered module enhances Zabbix by streamlining issue identification and resolution in monitored systems. It analyzes data from hosts, items, and events, offering AI-driven solutions based on gathered information.

The assistant is designed for user-friendly operation, allowing easy integration with various AI models. Users can connect it to OpenAI’s API or other custom models with compatible APIs, such as GPT4ALL, providing flexibility in AI backends.

A standout feature is the ability to customize the system prompt used to initialize the assistant. This allows users to tailor the AI’s behavior and responses to their specific needs and use cases, enhancing its effectiveness in different monitoring environments.

The AI Problem Diagnostic Assistant’s administration section is accessible through Zabbix menu: Administration → AI general → AI Problem Diagnostic Assistant. This area is exclusively available to users with SuperAdmin privileges, ensuring secure management of the AI module.

In this section, SuperAdmins can configure essential settings for the AI assistant. These include selecting between OpenAI and custom AI services, setting up API endpoints, choosing AI models, and defining the system role. These configurations allow for tailoring the AI’s functionality to best fit the organization’s specific monitoring and problem-solving needs within Zabbix.

The AI assistant’s behavior and effectiveness are fundamentally shaped by three interrelated components: the system prompt, current input, and history in current session. Each response represents a synthesis of these elements, with the system prompt serving as the foundational layer that guides how the AI processes and responds to information.

What makes the system prompt particularly powerful is its ability to establish the core framework for how the AI operates within your monitoring environment. Whether analyzing alerts, diagnosing problems, or providing recommendations, the AI’s approach is directly influenced by the instructions and context provided in its system prompt.

While we provide a carefully tested default system prompt optimized for common monitoring and diagnostic scenarios, the ability to customize this prompt is a key feature of our solution. Organizations can tailor the AI’s behavior to better align with their specific requirements, terminology, and operational procedures. However, it’s important to understand that modifying the system prompt requires careful consideration – while our default prompt has been extensively tested, there’s no guarantee that any particular configuration will perfectly address all scenarios.